Shipping Policy
We keep it simple: shipping is free on every order. All times below are business days (Monday–Friday, excluding U.S. holidays).
Order Cut-Off
Orders placed before 2:00 PM Central Time (CT) start processing the same business day. Orders placed after the cut-off begin processing the next business day.
Where Your Items Are Printed
RobeLooks is a print-on-demand store. We produce items after you order them to avoid waste and keep quality high.
| Product group | Printed in | Handling time | Transit time |
|---|---|---|---|
| 2D apparel – T-Shirt | United States | 1–2 business days | 4–7 business days |
| 3D / All-Over-Print apparel – Ugly Sweater, AOP T-Shirt, AOP Hoodie, Baseball Jersey, AOP Sweatshirt, Hawaiian Shirt | Asia (partner facilities) | 3–5 business days | 10–12 business days |
Tracking
- As soon as your package ships, we’ll email you a tracking link.
- You can also check status anytime on our Track Your Order page.
Notes & Exceptions
- Transit estimates above apply to U.S. destinations. Weather events, carrier backlogs, or peak seasons (e.g., Black Friday/Christmas) may add a few days.
- If your order contains items from both groups, you may receive separate packages and tracking numbers.
- Address issues (missing apartment number, invalid ZIP, etc.) can delay delivery—please double-check before placing the order.
Need Help?
Our support team is available Mon–Fri, 8 AM–6 PM (CT).
Email: support@robelooks.com
Phone: +1 786 665 7184
Thank you for shopping with RobeLooks—free shipping, clear timelines, and made-for-you quality.