Shipping Policy
At Robe Looks, we strive to deliver your orders quickly, safely, and reliably. Below you’ll find all the details about our shipping process, so you know exactly what to expect after placing an order.
Order Cut-Off Time
Orders placed before 6:00 PM (Los Angeles time) will begin processing the same business day. Orders placed after the cut-off time will be processed the following business day.
Processing Time
All orders are made to order. Please allow 2–4 business days for order handling and processing before shipment.
Shipping Time
Once your order has been processed and shipped, you can expect delivery within 9–12 business days.
Shipping Cost
We offer FREE shipping on all orders within the United States.
Tracking Your Order
Once your order ships, we’ll send you a tracking link via email. You can also use our Track Your Order page for updates.
Important Notes
- Business days are Monday through Friday, excluding holidays.
- Delays may occur during peak seasons or due to factors outside our control (e.g., weather, customs, etc.).
Store Information
- Store name: Robe Looks
- Address: 40 Boylston St, Boston, MA 02116, USA
- Email: support@robelooks.com
- Working hours: Monday to Friday, 8 AM to 6 PM (LA time)
- Responding time: Within 1 business day
- Contact page: https://robelooks.com/contact-us